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Rhetorical Analysis of an Image Depicting Personalization Principle

(Reflection at bottom of post.)

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NCCER is a not-for-profit educational foundation committed to developing a safe and productive workforce through standardized training and industry credentialing programs. This artifact is part of a series that was posted on NCCER’s Facebook and Twitter pages in May of 2011 during a marketing campaign to raise awareness of the need for workforce development in the construction industry, where attrition and skills gaps are serious concerns. “Are You Ready?” targets company owners, career/technical schools, and employees through images and vernacular that resonates specifically with each group. This particular flyer aims at company owners and supervisors. The image shows a seasoned worker in the foreground of a familiar jobsite setting. The tower-crane in the background indicates a large, commercial project – a pinnacle project that requires meticulous management and professionalism, but foremost, it is the kind of job that is highly dependent on a well-tuned, focused workforce! NCCER implores the construction firms: “Are you ready?” Is your workforce prepared for success?

We in the construction industry easily identify with the image alone, but NCCER’s message is amplified through basic design principles that make this poster attractive and increase retention of its audience. Text colors contrast with their backgrounds to grab the viewer’s eye and the repetition of yellow underscores significant words, linking them to the hard hat, a symbolic reminder of workforce vulnerability. Deliberate alignment of the text and logos creates a clean page and proximity practices optimize “blank” spaces, providing subtle reflective moments of pause in the reading and emphasizing important facts. Grouping is used in the text as well as the social media buttons, giving the page an organized appearance.

The words ARE YOU READY followed by the big question mark rise off the page not as text but as a single bold, yellow image against the blue sky, drawing the viewer into the photograph. The worker in the picture is poised. Eyes fall to the text below him: “WE ARE.” NCCER has no doubt that they are ready – period!

Ready for what?” Now our interest is piqued and curiosity entices us to read the small print. In construction, we know that workforce development is important, yet we continue to overlook its value as we cycle through employees in search for ready-made, self-driven workers. We tend to misread human resource development as irrelevant to our industry and namby-pamby, so we avoid it. . . The small print in this poster hides the agenda, building our interest through imagery and personal connection to substantiate relevance by discovery.

The message in this flyer is very personal to construction managers and leaders. Adherence to the personalization principle of multimedia is evidenced through direct, conversational language to remind us of our personal responsibility to improve our dwindling workforce – to build the people who get the work done! The image is personal because it resonates with experience unique to construction workers. NCCER’s reputation as a leader in skills training and construction education gives them credibility in the field, and their understanding of the needs in the construction industry is real; they relate with builders and speak their language. They empathize and we listen. They are here to help.

It is imperative: “Prepare your workforce NOW.”

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Rhetorical Analysis of an Image Depicting Redundancy Principle

(Reflection at bottom of post.)

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On September 16, 2011, the first annual “National Tradesman Day” was launched to celebrate and recognize professional tradesmen as thebedrock of America.Irwin Tools, the manufacturer that gave us Vise-Grip pliers, among many other professional tools, dedicated the third Friday in September as a time to honor the men and women who build America and keep our country running strong.

The above image was lifted from the homepage of the National Tradesmen Day website. The backdrop is a scuffed metal plate riveted to the page. On the left, the logo and title seem as a decal adhered to the plate. The words “To all the TRADESMEN” are stationary, saluting the people of various crafts as action pictures automatically cycle through the wear-and tear of the background. Through iconic scenes and limited script, these images showcase our dependence on skilled craftsmen to evoke connection with the people who make our lives comfortable. The rhetoric of these images appeal to the broadest of audiences: consumers recognize Irwin’s trademark colors and font, craftsmen gain a sense of pride through exhibition, and highlights of structural and mechanical processes that subliminally affect each one of us every day resonate on an emotional level with the entire population.

As a mason and builder, I appreciate this particular slide of a laborer cutting bricks on a residential construction site. Experience alone draws me into this scene – I’ve been there! Yet, for those who cannot fully identify with the task of building a house, the artistic form of this image accomplishes personal connection through the effective use of design principles. Viewers are stimulated by visual triggers as well as verbal queues to link the message to sentiment and cognition.

Contrasting colors and textures intrigue our imagination. Here, Irwin’s trademark blue and yellow dominate the text to remind us of the sponsor. The scratches and scuffs on the metal plate fall back to enunciate the text and cause the image itself to glow with definition. Contrast in perspective is also achieved through the camera angle by the proportions of the image contents: the individual bricks in the foreground make the entirety of the structure behind.

Alignment satisfies our sense of order. The decal with the main message perfectly centered is placed on the left, where we are in the habit of looking first for words. The text in the image is justified to the left and right to accommodate the picture. Beyond alignment, I also see deliberate orphaning as a means of transmitting subconscious emphasis: “Tradesmen… who give us a place.” Home and house are not synonymous, yet we often confuse the two; tradesmen build houses to give us the place where homes and memories are made. This subtle placement of words conveys the importance of a builder’s talent beyond that of simply making shelters to a level of metaphysical service.

Repetition fosters familiarity. Irwin’s colors and font style are maintained across the image for uniformity, but also for identification. The word “tradesmen” appears three times in different forms to permeate the context in our minds.

Proximity principles give this image a sense of dimension. The decal on the left appears to be affixed to the metal plate which defines the physical presence of this plaque. The superimposed text over the image floats on the surface, and while the image itself is just a glimpse of a much bigger picture, it floods the blanks spaces between the words.

The placement of the text directly on the image promotes contiguity by allowing the viewer to absorb the message peripherally. Although construction sites are extremely busy with visual stimulation, this image presents no extraneous or superfluous details that distract from its message; the photograph taped to the upper right-hand corner catches our eye because it seems a little out of place, but it is not distracting as we are drawn to explore its contents to learn more of National Tradesmen Day. Redundancy is optimized for subconscious reinforcement by defining the role of residential builders with text although it is assumed by the image and its context.

This image is a great example of effective visual design in communication. It articulates inexpressible intricacies of everyday humanity by causing us to pause and remember that our built environment is constructed and maintained by people like ourselves – people who feel and think and dream. Through visual appeal, we realize our appreciation for the people – the individuals – who build!

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Multimedia Principles

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Let’s Play Thinglink!

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Visual Design Principles (Smore Flyer)

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The following link is anindex excerpt from Tom Snyder’s recent blog post on HuffPost.

“The first thing we need to do is address the skills gap in this country. Baby boomers are retiring and businesses are looking for workers who are trained in emerging technologies.This is a national trend.  . . . Community colleges are ideally positioned with solutions for the skills gap. These schools can move quickly to establish curricula that precisely address local workforce development needs. Adjunct faculty are often also employed by local businesses, so they know exactly what skills employees need to get a job and advance through the ranks. Increasingly, community colleges are looking to create apprenticeships with local businesses so students can earn while they learn.”

Click the link for the whole article.

CareersClick the image for more information on Construction Careers

Having woID-100216381rked in construction for over 20 years, I am inclined to dwell on the skills gap issue in our industry. I’m grateful for the efforts of organizations like Mike Rowe’s Profoundly Disconnected and SkillsUSA who are working to refresh our workforce through marketing hype and providing skills training to new recruits; however, the attempt to close the skills gap simply by training more people is like filling a broken bucket. Retention is the real concern – we have to fix the bucket before we can fill it!

The current average age for a journeyman construction worker is well over 55 years and around 25 for apprentices. With a typical learning curve of 4 to 6 years from entry level apprentice to journeyman why is there a gap of nearly 30 years between these positions? I think it is early burnout. Generally, construction companies gauge their success strictly on productivity, yet, beyond skills training, they do very little in the way of employee development/enrichment to internalize productivity in their workforce. We have really high turnover in lower-level positions. I see it all the time: Apprentices come into the trades with ambition, wanting to learn; they work for 6 months or a year, showing tremendous potential, but the company does nothing to nurture their ambition and advance them to more fulfillment with deeper commitment to their careers. Eventually, the employee feels exploited and becomes disillusioned with a dead-end job, so they either leave on their own or they lose motivation and their productivity decreases until they are cut loose through seasonal layoffs. Sadly, many young apprentices are walking away from the trades, soured and with no intention of returning. It takes a long time to train a skilled craftsman, and with our seasoned workers aging out and retiring, it’s a shame that we are not working harder to retain these young people! We have a strong focus on training the necessary skills; we need a stronger emphasis on lifelong career paths in construction trades and long-term, individual development.

The construction industry touts the honor and satisfaction of working with your hands and we boast of the global employability of skilled craftsmen – but until we address retention issues, flooding the workforce with new apprentices will not solve our skills gap problem. To borrow a thought from “Human Resource Management in Construction” (an excellent study on this subject), we have to stop thinking of our workforce as a resource for optimal deployment to production tasks – our employees are people who possess special attributes that need to be harnessed, nurtured, developed, and understood!


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